Account & Data

Account Deletion Request

Use this form to request permanent deletion of your Fantasia Topia account and associated game data.

This action cannot be undone. We will process verified requests within 15 business days. Your profile, progress, pets, items, and virtual currency will become permanently unavailable.

1. Find your Player IDOpen your in-game profile and copy the displayed ID.

2. Submit this formProvide the required information so we can verify the account.

3. Watch your emailWe will use your contact email for processing updates.

Required Information

Player ID

Shown in your in-game profile.

Enter your Player ID.

Contact Email

Processing updates will be sent here.

Enter a valid email address.

Optional Verification Information

In-game Nickname

The name shown on your player profile.

Choose the provider linked to the account.

Account Level

Your current player level.

Current Gold Balance

A whole number helps us verify the account.

Gold balance must be a non-negative whole number.

Pets Collected

Approximate number of pets in your collection.

Total Purchases (USD)

Approximate lifetime purchase amount.

Additional Notes

Add any details that may help us identify your account. Do not include passwords or payment card details.

Transaction records may be retained where required for legal, tax, fraud-prevention, or accounting obligations.